Contact information
Contact Information Policy
At Little Graham, we value open communication with our customers. This policy outlines how you can reach us, the types of inquiries we handle, and how we manage your contact information to ensure your privacy.
1. Contacting Little Graham
You can contact us for assistance, inquiries, or feedback through the following channels:
- Email: info@little-graham.co.nz
We are available Monday to Friday, 9:00 AM to 5:00 PM NZT. We strive to respond to all inquiries within 48 hours during business days.
2. Types of Inquiries
We are here to assist with:
- Product inquiries, including specifications and availability.
- Order tracking and delivery updates.
- Returns, refunds, and warranty claims.
- General feedback or suggestions.
- Press, partnership, or wholesale inquiries.
3. Privacy of Contact Information
3.1 Data Collection:
When you contact us, we may collect information such as your name, email address, phone number, and details of your inquiry.
3.2 Purpose of Use:
Your contact information will be used solely to:
- Respond to your inquiries.
- Process orders, returns, or refunds.
- Improve our customer service and products.
3.3 Third-Party Sharing:
We do not share your contact information with third parties unless required to process your order (e.g., courier services) or comply with legal obligations.
4. Security of Contact Information
We take the security of your personal information seriously and implement measures to protect it. For more details, refer to our Privacy Policy.
5. Updates to This Policy
We may update this Contact Information Policy periodically. Any changes will be reflected on this page with the updated date.
6. Need More Help?
If you have further questions about how to contact us or how we handle your information, feel free to reach out:
- Email: info@little-graham.co.nz
Thank you for choosing Little Graham! We look forward to assisting you.
